The word “AKAY” is a filipino word for ‘led by hand’ and it is the philosophy of our care. In Akay Care, we recognised that all individuals are unique, and their needs are ever-changing. Our ability to recognise and adapt to these changing needs, our personalised approach to care planning and genuine concern for the welfare of our service users, are all part of our commitment in delivering high standards of care.
How did we start?
AKAY Care is a family-owned domiciliary, our values encompass genuine care, respect and understanding to our service users; just like an affectionate family who genuinely cares for their loved ones.
AKAY Care team is not only passionate about providing care services but also embodies a duty of care to service users and their families. As we are a team with strong family values, we empathise with our service users and their families and would only want the highest quality of care for loved ones that they deserve.
MISSION
AKAY Care Services Limited will promote a person-centred service whilst allowing service users to maintain their independence and enjoy a quality of life in their own homes. AKAY Care will not only prioritise its service users but also their staffs and carers by equiping them with mandatory trainings and materials to encourage career progression by maintaining their personal development plan.
Moreover, AKAY Care will improve the quality of its services by encouraging feedback from service users and their families to ensure that there is a room for growth. AKAY Care Services Limited is not only passionate and committed to improve the quality of life of its service users but also to be a valuable contributor in upgrading the services in homecare community in London.
VISION
AKAY Care Services envisions to be a well-established domiciliary care provider that provides outstanding and trustworthy services in London. Furthermore, AKAY Care desires to add value in home care communities by delivering the highest standard of care and making it affordable and accessible to all families
