At Akay Care, we believe that quality care begins with understanding and compassion. We treat each person as an individual, tailoring our support to meet their unique needs, preferences, and routines. Our dedicated team works closely with clients and their families to create a respectful and empowering environment, emphasizing dignity and independence. Through ongoing training, genuine empathy, and a commitment to building meaningful relationships, we ensure that every moment of care is delivered with warmth, professionalism, and a heartfelt dedication to making a positive difference.
1
Outline Your Needs
Our dedicated Domiciliary Care Team will promptly respond to your enquiry. We’ll discuss your specific requirements, explain the range of services we offer, and provide a clear outline of the associated costs. Our goal is to understand your needs fully and ensure you feel supported every step of the way.
2
Assessor Home Visit
We will arrange for a qualified Unified Home Care Assessor to visit your home to conduct a comprehensive care and risk assessment. After this visit, we will develop a tailored, fully costed care plan designed to meet your individual needs.
3
Finalise Care Plan
Together with you and your family, we will review and refine your care plan to ensure it aligns precisely with your preferences. We’ll then identify and introduce you to the most suitable carers, arranging meetings to foster familiarity and comfort. If additional training or adjustments are needed, we will coordinate these to ensure your needs are fully met.
4
Service Begins
Once all arrangements are in place, your personalized care service will commence, providing you with compassionate, consistent support in the comfort of your home.
We Are Happy to Help You
Medication Reminders
Gentle, timely prompts to help you take your medication as prescribed, stay hydrated, and attend to your daily wellness routines, supporting your health and independence.
Meal Preparation & Grocery Shopping
Support with grocery shopping, meal planning, and cooking nutritious, enjoyable meals that suit your tastes and dietary needs, helping you stay nourished and satisfied.
Personal Care & Hygiene
Respectful assistance with dressing, bathing, grooming, and toileting, provided with dignity, compassion, and professionalism to support your comfort and well-being.
Continence Support
Care that respects your dignity while providing support for urinary and fecal continence, ensuring comfort and safety every step of the way.
Palliative Care
Staying Active
Encouragement and assistance to keep you moving safely, whether it’s a leisurely walk, gentle stretching, or tailored exercises to maintain strength and mobility.
Light Housekeeping
Helping with household tasks such as washing dishes, laundry, taking out the trash, as well as seasonal cleaning, organizing, and decluttering—creating a comfortable, tidy environment.
Personal Care & Hygiene
Companionship
Engaging in activities, sharing conversations, building friendships, or simply providing company—fostering social connection and a sense of community.
Palliative Care
Compassionate, expert support focused on managing pain and symptoms, preserving dignity and comfort to improve quality of life for our patients.